Privacy Policy

At Pawtags, your privacy (and your pet’s!) matters to us. This policy outlines how we collect, use, and protect your personal information when you interact with us online or in person.

What We Collect
When you place an order, contact us, or follow us on social media, we may collect:

Your name and contact details (email, phone, address)
Your pet’s name and details for custom engraving
Photos of your pet (only with your consent)

How We Use Your Information
We only use your information to:

Process and deliver your custom pet tag order
Contact you about your order or respond to inquiries
Improve our services and customer experience
Share your pet’s photo on our social media (but only if you’ve given us permission!)

Social Media and Photos
We love showing off your adorable pets! From time to time, we may ask to take or share a photo of your pet wearing their new tag. We’ll always ask for your verbal or written consent before posting anything to our social media pages. If you ever change your mind, just let us know and we’ll take it down.

Sharing Information
We never sell or share your personal information with third parties, except as needed to complete your order (for example, providing your address to a delivery service).

Cookies
Our website may use basic cookies to improve your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

Security
Your information is stored securely and only accessed by trusted staff. We take all reasonable steps to protect it from loss, misuse, or unauthorized access.

Your Rights
You have the right to access, update, or request deletion of your personal information at any time. Just contact us directly at pawtags.nz@gmail.com

By using our website or services, you agree to this privacy policy. We may update it occasionally, and any changes will be posted here.