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Refund Policy

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Legal Disclaimer – PawTags

Refund Policy – PawTags

Each tag is custom engraved based on the details you provide, so please double-check all information before confirming your order.

  • No refunds will be given if the engraving is correct and you later decide to change the tag colour or wording.

  • We do not offer refunds for general wear and tear, including scratch marks. Every pet lives a different lifestyle, and while our tags are durable, they are not guaranteed to stay in perfect condition forever.

  • If we make an error with your engraving or the tag arrives damaged, please get in touch and we’ll happily make it right.

Thanks for supporting our small local business!

Social Media Photos

Want your four-legged friend featured on our social media – or even our website?
We’d love to see your pet rocking their new tag! Send us a photo of them wearing it via Facebook, and they might be our next star!

Payment

We're a small, home-based business and happy to work around what suits you best! We can send you an invoice to pay online, or you’re welcome to pay cash on the day – whatever’s easiest for you and hopefully by the time you read this we will have stripe and more options!

@ Copyright Pawtags 2025

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Policy

We do our best to keep all colours and tag styles in stock.

Please note that different tag shapes allow for different amounts of text, and some styles are more durable than others. It’s the owner's responsibility to ensure the tag doesn’t rub or scratch against other tags — like council tags — as this can lead to faster wear.

 


 

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