FAQ

Q: How much does a tag cost?

A: Each tag is just $10, including engraving on both sides and a ring attachment.

Q: How long does it take to get my tag?

A: Your tag will be engraved and ready within 24 hours of placing your order!

Q: What can I have engraved on the tag?

A: Whatever you like – names, phone numbers, addresses, or medical info. You choose the wording for both sides.

Q: How do I place an order?

A: Just message us on Facebook to choose your colour and let us know what you’d like engraved. We’ll take care of the rest!

Q: What colours are available?

A: We offer a range of fun tag colours – just ask us what’s currently in stock!

Q: What kind of ring comes with the tag?

A: Every tag includes a standard large silver ring, but we can also swap it for a large black ring or an extra-small silver ring for cats – just let us know.

Q: How do I pay?

A: We’re flexible! You can pay online via invoice or cash on the day – whichever works for you.

Q: Do you post tags, or is it pick-up only?

A: We’re happy to post your tag using NZ Post! Just let us know if you'd like it shipped when you place your order.

Q: Can I get my pet featured on your social media?

A: Yes! Send us a photo of your pet wearing their PawTag via Facebook and they might be featured on our page or website.